Return & Refund Policy

Return Policy

If you'd wish to return an item to, please follow the instructions below within 30 days of delivery.


Safely pack the items within the first packaging that came with the merchandise. All Products must be returned in fitness. If the Product received is broken, please contact Customer Service.


Contact us for Returning Instructions:


Phone: +1 (804) 223-0641



Shipments must be pre-dispatched employing a traceable method like USPS or insured mail.


Please note:

Customers need to charge a fee to return the products to us. Shipping and handling charges and other fees aren't reimbursed. We cannot accept cash payments on delivery. you would like to supply a legitimate tracking number when filling out the return form for your return to be processed successfully.


Regular products are often returned for a refund, replacement, or a credit hold, while special or custom products can only be returned for change.

Once the Execution Center has received and confirmed your return (usually within 72 hours of receipt), you'll receive an email confirming that your return is complete. If there is a refund, it will get to be issued within 7 days. Please note that relying on the financial institution, it'll take another 3-5 working days for the credit to be credited to your account.


Have any questions?


Hairkair Team is happy to help!



Refund Policy



We understand that there are times you'd possibly not like your Products and for that we provide a 30-day window to return your product for a refund if in unused and excellent condition. If you'd wish to return your item, there is a $20 restocking fee, but you will be responsible for paying the shipping back to us, so on urge refunded you would like to contact us at Mail: before returning the item for return instructions.



So to exchange a product please contact us at Mail: and we'll process the exchange a 20$ restocking fee may apply.





If you discover your order is flawed you'd wish to contact us at Mail: with photos of the Products product (no need to return the item) we'll immediately send a replacement



Not as described or wrong Product:


If you discover your order is flawed you'd wish to contact us at Mail: with photos of the merchandise we'll provide a return shipping label once it’s tracking we'll ship a new product immediately


Change of mind:


Change of Mind isn't acceptable. No Return Or Refund will Process

Please Note! color or texture could even be different from the photo as each product is natural and handmade.


Cancel order:


We usually ship immediately the orders.


Therefore if you'd wish to cancel your order please contact us immediately and we will send an invitation to the processing department to cancel your order. Sometimes if you delay and order was already dispatched then we can't help you. However, you can always return the order once you received it.


* All refunds are getting to be issued after receiving the returned product and to be cleared by the inspection team. After refunding the amount it's going to take up to 7 Days to reflect in your bank account we try hard to make our customers satisfied.


Customer Support 24/7


 Phone: +1 (804) 223-0641